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Customer Service

Shopping
Our bachelorette party supplies can be purchased on-line or by phone with orders shipping out daily. For internet orders of $50.00 or more you can arrange for a pickup within 24 hours in our Newbury Street offices. We are not open to the public on Newbury Street currenly but may open up hours to the public in the future. Call us to inquire about picking up orders in our Boston showroom at 264 Newbury Street at 617-297-2899. We accept Mastercard, Visa, American Express and Discover. We do not accept checks. Credit card sales are not charged to the customer until the product has been shipped.

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Special Promotions
Click on the promotion list below to select our recent promotions, if any. Join our mailing list to be the first to hear about them. Discounts will be calculated and taken when items are shipped. Codes must be added to your shopping cart prior to check out in order to receive the discount. Promotions and discounts will not be given on prior purchases.
Click here for PROMOTION LIST

Interested in receiving updates on sales and special promotions?
Join our mailing list in the top right column of any page.

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On-Line
The most convenient method to purchase our items are through our secure site on-line. Order can be made on-line easily through our site or by calling us for expedited shipping. Orders are encrypted and processed through our secure server. Rest assured your credit card information can safely be transmitted to us. Simply select the items you wish to purchase to add them to your shopping cart. Proceed to the check out and follow instructions.

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Fax Back
Faxed orders are no longer accepted.

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Mail
To order by mail, print the order form included in your shopping cart. If paying by cashiers check or money order make checks payable to:

Naughty Hen, Inc.
264 Newbury Street
Boston, MA 02116

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Phone
To order by phone simply call us toll free at 1-866-578-8346. Our local number is 617-297-2899. You can contact us Monday-Friday EST between the hours of 10:00 and 6:00. We can provide overnight delivery for phoned in orders placed by 3:00pm EST to the following metropolitan areas; Boston, New York, Philadelphia, Pittsburgh, Atlanta, Miami, Dallas, Houston, Minneapolis and Chicago.

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Shipping

  1. All Naughtyhen.com orders under $75.00 are charged a flat $6.00 for U.S. Post Office priority mail shipping. Shipping is FREE for orders over $75 or if an item is shipped separately because it is backordered. We also provide shipping to P.O. Boxes. Shipping fees are non-refundable.
  2. We provide overnight shipping for a flat rate of $30 per order. Please contact us at our toll free number 1-866-578-8346 for any orders requiring overnight delivery.
  3. Please Note: Shipments to Massachusetts will incur sales TAX which is calculated after the order is received.
  4. Shipping is only available within the United States. We regret we cannot fill any international orders at this time. Please Note: Shipments to Massachusetts will incur sales TAX which is calculated after the order is received.
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Privacy & Security
We respect a customers wish to shop anonymously. We only use personal information to process sales transactions, track demograhics and consumer trends. We do not phone customers unless there is a problem with the order or billing information. UnVeiledbride.com, and its parent Lingerie Studio, Inc. reserves the right to disclose personal information as obligated by law, in response to duly authorized legal process, governmental requests and as necessary to protect the rights and interests of our company. We do not send your credit card information through emails. Customers signing up for our email list may periodically receive information on special offers. Responding to our email with the word REMOVE in the subject line will take that email off our mailing list in the future. We use cookies placed on your computer's hard drive through your Web browser to enable our systems to recognize your browser during your visit to our site and when you return to our site. These cookies allow our site to track your path through the site up to the sale in order to properly track items left in cart while shopping. Our site only accepts orders from Web browsers that permit communication through Secure Socket Layer (SSL) technology, which encrypts information you input. This means you should not be able to inadvertently place an order through an unsecured connection. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer. While we implement the above security measures on this site, you should be aware that 100% security is not always possible.

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Processing and Delivery
An acknowledgement of your on-line order will be mailed to you within 24 hours of receipt of the order.
 
All inventory listed in our on-line boutique is available and ships from our Boston shrowroom. Orders are processed and shipped daily via USPS. Items are normally received within three to five days from the date of purchase. We may, however, be temporarily out of stock in some items. We make every effort to quickly process re-orders for popular items and aim to deliver your order within two weeks. You will be notified of these delays via email.

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Email Us
Questions or comments email us at Customer Service at Naughtyhen.com
You may also call us at our toll free number
(1-866-578-8346).
Our customer service representives are available
Monday-Friday EST between the hours of 10:00 and 6:00. We can provide overnight delivery for phoned in orders placed by 3:00pm EST. We recommend calling for any overnight or 2 day shipping requests to be sure you receive your items before the bachelorette party.

Gift Orders
Looking for a great way to ad some flair to your naughty hen gifts? Have it wraped by us in our X rated retro gift wrap. Black and White boxes with the words X rated add to they mystery of what hides within the naughty hen night box. Available for an additional $6.00 per purchase.

Gift Certificates
Unable to decide which section is the best for that wild bachelorette party? Order a Naughtyhen.com gift certificate. Introduce her to all of the naughty possibilities and let her decide.
 
ORDER GIFT CERTIFICATE - click here

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